badjelly's Privacy Policy

1.1 Registration and Account Information

When you create an account on badjelly, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Preferred username and password (stored in encrypted form)
• National ID number or other identity verification documents (for KYC verification)

1.2 Financial and Payment Information

When making deposits and withdrawals, we collect the necessary financial information, which includes:

• bKash, Nagad, or Rocket account number
• Bank account details (for bank transfers)
• Transaction history and amounts

All financial information is processed following industry-standard security protocols. Card numbers or banking PINs are not stored on our servers.

1.3 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device information
• Browser type and version
• Time spent on the site and information about pages visited
• Information collected through cookies and similar tracking technologies
• Gaming activity and betting history

2.1 Account Management and Service Delivery

Using the information you provide, we create and manage your account, provide you with our gaming and betting services, and process your deposits and withdrawals. This information is also needed to provide customer support.

2.2 Identity Verification and Security

We use your identity-related information for the purpose of preventing fraud, anti-money laundering (AML), and age verification. This is essential for maintaining a regulated online gaming environment.

2.3 Communications and Promotional Messages

With your permission, we may inform you about bonus offers, new games, tournaments, and special promotional information. You can request to stop receiving these messages at any time.

2.4 Platform Improvement and Analytics

By analyzing your usage patterns, we further improve the experience on our platform. This information is analyzed completely anonymously and is not used to identify any individual.

2.5 Responsible Gaming Monitoring

We monitor your gaming activity so that problematic gambling behavior can be identified early. This is part of our responsible gaming policy and is done for your protection.

3.1 Sale of Information Prohibited

badjelly never sells your personal information or transfers it to third parties for commercial purposes. Your privacy is a fundamental commitment for us.

3.2 Service Provider Partners

In certain limited circumstances, we work with trusted technology partners to operate our services. These partners receive only the minimum information necessary to complete their specific tasks:

• Payment processing service providers (bKash, Nagad, Rocket, banks)
• Identity verification (KYC) technology providers
• Cybersecurity and fraud prevention services
• Game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others

All partners are bound by strict confidentiality agreements and are required to use the information they receive only for the specified purpose.

3.3 Legal Obligations

We are legally required to provide necessary information when ordered by a court, upon a lawful request from a law enforcement agency, or by direction of a regulatory authority. Outside of these circumstances, your information is not voluntarily shared with any government body.

4.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. badjelly uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions and ensuring security
• Functional Cookies: Remembering your preferences and settings
• Analytics Cookies: Understanding and improving platform usage

4.2 Cookie Controls

You can control or disable cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some core features of the platform from working properly.

5.1 Technical Security

To keep your information secure, badjelly has put the following technical measures in place:

• 256-bit SSL/TLS encryption — on all data transmissions
• Passwords are hashed and encrypted using the bcrypt algorithm
• Regular security audits and vulnerability testing
• Automated systems for monitoring suspicious activity
• Dedicated firewall and DDoS protection

5.2 Organizational Security

Alongside technical security, we also ensure data protection at the organizational level:

• Only authorized staff are granted access to the information they need
• All staff receive regular training on data protection
• Procedures for investigation and response in the event of a data security breach are defined

5.3 What Happens in the Event of a Data Breach

If a data breach occurs that could pose a risk to your rights and freedoms, we will notify you directly as soon as possible and take the necessary protective measures.

6.1 Retention Policy

We retain your personal information only for as long as it is needed to fulfill the required purpose. Generally:

• Active account information: for as long as the account remains active
• Financial transaction records: as required by law
• KYC verification documents: as per regulatory guidelines
• After account closure: for the legally required period

6.2 What Happens When an Account Is Closed

If you close your account or your account is deactivated at your request, all information except the minimum required to meet legal obligations is securely deleted within a specified period.

8.1 Age Requirement

badjelly is for people aged 21 and above only. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor has registered, that account will be closed immediately and all related information will be securely deleted.

8.2 Age Verification Process

At the time of registration we collect the date of birth, and age is verified through the KYC process before the account is fully activated. This is an important part of our responsible gaming policy.

9.1 Notice of Changes

We may update this Privacy Policy when needed. For any significant changes, we will notify you in advance by email or through a notice on the platform. Continuing to use the platform after a change means you are accepting the updated policy.

9.2 Previous Versions

Previous versions of this policy are available from the support team upon request. The "Last Updated" date will always be shown at the top of the page.